
Let’s face it—old-school security awareness training is like a dusty VHS tape of a corporate seminar: outdated, one-size-fits-none, and something everyone fast-forwards through. Enter Human Risk Management (HRM): the shiny, AI-powered and all encompassing upgrade that doesn’t just train your people, it actually measures and changes behavior. Behaviour change is the real goal right, so think of it as the cybersecurity version of a Fitbit… but for your users’ digital hygiene.
The HRM Playbook (aka SAT Is Growing Up )
1. Risk Identification & Assessment
Forget generic quizzes, a quality HRM platform can use real data and AI analysis to spot risky behavior in the wild. From simulated phishing tailored to your user’s role or past errors, to behavioral pattern analysis, it’s like having a cyber-sleuth watching for red flags. Time is a valuable commodity, and many organizations don’t have the time to look at each user and figure out what they need, that’s where employing AI agents really shine!
2. Personalized Learning & Coaching
No more “click-through this 45-minute slideshow” or “go sit down and watch this boring, generic presentation for the next hour.” HRM delivers microlearning, real-time nudges, and coaching that actually resonates. If people don’t understand how training, any kind of training really, applies to them, they aren’t going to absorb it and they certainly won’t change their behavior. Help them see how they are impacted by the situation, and then how they can protect against it.
3. Seamless Tech Integration & Automation
A good HRM platform plugs into your existing tech (like M365 or Slack) and responds instantly. Spot a risky email behavior? It gets flagged, the user gets coached, and you don’t even have to lift a finger. There are valid arguments on both sides of the time-of-failure nudge issue, but I firmly believe that if done in a gentle and non-demeaning way (not making them feel stupid for the mistake), it can have great results. Messaging is everything here.
4. Continuous Monitoring & Risk Scoring
This isn’t set-it-and-forget-it training. A good HRM platform constantly tunes risk scores, re-targets training, and offers insights that executives actually care about—because yes, cybersecurity can have ROI. A really good HRM platform can even limit the ability of users to take certain actions based on their risk scores.
If Bob in accounting (all names are fictious and do not reflect real people except purely by accident 😀 ) has failed the last few social engineering simulations, do you really want him to be able to instantly respond to emails from an outside organization that are spoofing an email address, or opening a potentially infected file without some additional scrutiny? Sorry Bob, a high risk score plus a high risk message might equal an additonal look by secruity before you get to interact with it.
HRM vs. Security Awareness Training: The Showdown
Feature | Traditional SAT | Human Risk Management (HRM) |
---|---|---|
Method | Tell, test, repeat | Identify, quantify, coach in real time |
Training Style | One-size-fits-all | Personalized, dynamic |
Behavior Control | Static quizzes | AI-driven nudges & automation |
Metrics & Culture | Compliance checkboxes | Real behavior change & culture shift |
TL;DR
HRM is SAT on performance-enhancing cyber-steroids, and while SAT is part of HRM, but it’s not the whole thing. HRM includes email filtering, focused and relevant SAT, tailored phishing/social engineering simulations, point-of-failure training, Data Leakage Prevention (DLP), and credential management, in other words, dealing with any risk a human may introduce to the organization. This is not something that we used to be able to do well at an individual basis, especially in medium to large organizations, but technology has evolved to the point that agentic AI is finally making it possible without sucking up all of the available security team resources. Embrace it and love it, because the attacks are getting too good to stick with our old ways.
A good HRM platform doesn’t just tell users what should happen, it makes sure the right stuff does happen and monitors it, kind of like the trusty old Fitbit.